Trust is often at the heart of what goes right and what goes wrong. Strong trust leads to constructive conflict while poor trust invites elephants into the room. When a company has a culture of trust,  people keep their commitments. In its absence, team members become unreliable and productivity drops.

Calls for a minimum wage increase are growing louder, and these proposals are neither minor nor manageable for the city of Sacramento. Sacramento’s city-specific hike proposals range from $13.50 to as much as $15 per hour.

While sourcing my July feature for Comstock’s about the career journey of umpires, I learned just how much they give up and how many hours they put in away from home to reach the pinnacle of their profession.

I am a new hire at a Fortune 100 tech company. It’s a sales position, and just days into the job I landed my first sale — a big one. I am about to close my second sale and was excited until I was told that because my compensation package had not yet been signed and finalized, I would not be receiving nearly $5,000 in commission for these deals. I’m angry, and I don’t know what to do to get paid and make sure this doesn’t happen again.

So-called expert consultants abound, but Alan Weiss’ Million Dollar Consulting: A Professional Guide To Building A Practice offers what many other how-tos don’t: modern, actionable tools for building a highly profitable enterprise.

Every service business has had one: the dreaded problem client. These clients seem to bring more trouble than their business is worth, and dealing with them can quickly become a time sink. When dealing with a problem child, you need to implement solutions and be prepared to sever the relationship if those solutions don’t pan out. Here’s how:

Economists refer to it as the agency problem: The incentives of executives are misaligned with the incentives of the company. If you have stock options that vest in five months, who cares what happens in five years?

From your customer service representatives to your sales team, your staff’s day-to-day decisions on the job quite literally make or break your brand experience. Which means, at the end of the day, your brand is only as strong as the crew you’re letting run the ship. So how do you hire a cultural fit? 

A calm and graceful response to any negative publicity is the best way to maintain control over your own narrative.

Most board members join an organization for the right reasons, but many fail to make a meaningful impact. Meanwhile, executive directors complain their board lacks engagement and makes unreasonable demands. Obviously, a disconnect exists, but this scenario has a solution and can be fixed. Here’s how: