
How to Handle Negative Reviews
Don’t let a criticism bring you down — or kill your business
What is it about New Year’s and resolutions? They go together like peanut butter and jelly, but while it may be easy to make resolutions galore, keeping even one is much harder. Entrepreneurs setting 2017 goals will likely think about better marketing campaigns, adding more loyal customers, providing excellent service to clients and keeping a great reputation in the market.

Conferences that Count
4 rules for ensuring people keep coming back
Look, no one has time for a bad conference. I personally attend many and miss even more. On most occasions, I’m coming off a busy day in the office during which I only accomplished about half of my to-do list, and I find myself watching with increasing anxiety as the number in that little red dot hovering angrily over my mail app climbs higher.

CalPERS Braces for Lower Returns in ‘Most Challenging Market’
The California Public Employees’ Retirement System, the largest U.S. public pension fund, is ratcheting down expected investment gains over the next decade as low interest rates and a gloomier stock market depress returns.

Is Your Business Locked into Narrow Thinking?
The space between the either/or continuum is full of unexplored option
Have you heard the riddle of a father and son who get in a horrible car crash that kills the dad? The son is rushed to the hospital and the surgeon exclaims, “I can’t operate, that boy is my son!” The listener’s expectation is challenged when the riddle’s answer is given: The surgeon might be the boy’s mother.

No Such Thing as No Strings Attached
Watch out for well meaning family and friends when building a startup
Recently, within the context of being a co-founder and mentor at Roseville’s Glue Factory, an incubator for entrepreneurs willing to give back to the community in exchange for free workspace and guidance, I am often asked about the ins and outs of family and friends investing in a startup company.

Stockmarket Sees Record Attendance and Sales at New Location
Pop-up market finds more space and more customers on the Miracle Mile
Do you live in Stockton? Well then you can take your business across the street. That’s because the popular and ever-growing Stockmarket has officially moved its location from downtown to the Miracle Mile, as of this Saturday.

Dilemma of the Month: Unrealistic Performance Goals
Is perfection really all that unreasonable of a request?
I was fired for not meeting 100 percent or higher of my performance goals. I feel these goals are unattainable. People are fired if they are at 99 percent. Is an employer allowed to set those types of goals?

Boundaries or Bust
Assertively draw these metaphorical lines
Boundaries are the metaphorical lines we draw to ensure we don’t slip into doing things that counter our value systems. Having clear boundaries prevents other people from taking advantage of you and helps you keep your distance from possible dubious activities. While there are no hard-and-fast rules for setting your boundaries, these tips may be helpful.

Dilemma of the Month: New Overtime Laws
I’m a business owner in California and I’m worried about the impact of the new overtime wage rules in the federal Fair Labor Standards Act. How can I best prepare my business for the changes caused by the regulations?

Do Ask; Don’t Tell
Cultivate employee strengths by asking more questions
If I have learned one thing by working with people in organizations, it’s that there’s much more telling than asking going on. As a business coach, my clients will expect me to ask, at some point in their session, “So what’s the question?”