How to Handle Negative Reviews

Don’t let a criticism bring you down — or kill your business

What is it about New Year’s and resolutions? They go together like peanut butter and jelly, but while it may be easy to make resolutions galore, keeping even one is much harder. Entrepreneurs setting 2017 goals will likely think about better marketing campaigns, adding more loyal customers, providing excellent service to clients and keeping a great reputation in the market.

Jan 6, 2017 Kelly Azevedo

Conferences that Count

4 rules for ensuring people keep coming back

Look, no one has time for a bad conference. I personally attend many and miss even more. On most occasions, I’m coming off a busy day in the office during which I only accomplished about half of my to-do list, and I find myself watching with increasing anxiety as the number in that little red dot hovering angrily over my mail app climbs higher.

Oct 27, 2016 Allison Joy

Boundaries or Bust

Assertively draw these metaphorical lines

Boundaries are the metaphorical lines we draw to ensure we don’t slip into doing things that counter our value systems. Having clear boundaries prevents other people from taking advantage of you and helps you keep your distance from possible dubious activities. While there are no hard-and-fast rules for setting your boundaries, these tips may be helpful.

Aug 11, 2016 Tania Fowler

Dilemma of the Month: New Overtime Laws

I’m a business owner in California and I’m worried about the impact of the new overtime wage rules in the federal Fair Labor Standards Act. How can I best prepare my business for the changes caused by the regulations?

Jul 18, 2016 Suzanne Lucas