Here’s an idea I share with my clients: We don’t actually get to decide what kind of leaders or communicators we are. Instead, the people in our lives decide the degree to which they value our impact. Whether you lead or manage people, look now through your employees’ eyes and ask, “Would I want to work for me?”

We are hiring for a new senior marketing position, and I decided to go with CMO for the title to help recruit a rock star from within our industry to potentially serve as my No 2. My director of fundraising, who I personally recruited four years ago, wants her title changed to Chief Advancement Officer for parity. She does good work but in my mind is not C-level material.

The case study: It’s a staple in medical schools throughout the U.S., where students learn how to diagnose and treat various conditions through mock scenarios. But can a doctor-in-training really grasp medical knowledge by sitting alone at a computer or by working out a problem on paper?

With more than 200 spices, salts and seasonings in stock at downtown’s new Allspicery, variety isn’t just the spice of life. It’s a life of spice for owner Heather Wong.

It’s important for transplants to realize that our greatest strength can also be our greatest liability. What we bring to the table is a disregard for what, allegedly, cannot be done. But it’s important to understand the context in which our ideas are being received. We need to be just as willing to learn as we are to create.

When your company closes a new client, the last thing you might be thinking is how you’re going to eventually close out the contract, too. But not matter what you sell, every business needs this departure system in place if you’re going to have clean transitions and decrease stress.

The real secret to brand loyalty: Customers are loyal to brands that are loyal to them. True brand loyalty isn’t bought — it’s earned one customer experience at a time.

Working hard to achieve something new should not be fodder for punitive action; it’s the maintenance of a poorly functioning status quo that should be looked at with a sideways glance. Perfection lives on the same continuum as failure. In life, as in work, we learn painfully but fully from our failures — that is when we grow.

At first everything’s great. You talk all the time, set life goals together, exchange notes. One day you notice the conversations have gotten shorter, the notes less frequent. Calls go unanswered. Maybe you two aren’t such a great fit after all. The problem is, this person manages your life savings. 

After working the male-dominated world of technology and venture investment for more than a decade, Saville decided to take matters into her own hands.