Dilemma of the Month: Snooping on Employee Email

I have an employee who hasn’t been performing well. Last week, she was out sick again and I needed a report. I tried to call her, but she didn’t answer. So, I asked IT if I could get the report from her email, and they gave me access to her inbox. I found the report, but curiosity overcame me, and I opened a few other emails. I feel totally guilty — I snooped. Is this legal? Is it moral? What do I do with this information?

Nov 2, 2017 Suzanne Lucas

Commonly Used Employer Interview Practices Now Prohibited by Law

By now, most employers know there are certain questions they can ask, and certain questions they must avoid when interviewing a candidate for a job. They know that anti-discrimination laws apply before a worker is even hired, and have heard stories about costly lawsuits resulting from an employer asking the wrong question of a prospective employee during a job interview.

Oct 27, 2017 Marcus L. Turner

Dilemma of the Month: Job Title Woes

I am an inside sales representative for a medical device company. I work hard to build relationships over the phone to sell and consult on products. When I was hired, the president specifically told me this was not a telemarketing job. Recently, I caught the president introducing our team as “the telemarketers.” Is this a sign I should go back to school asap or find another job?

May 4, 2017 Suzanne Lucas

Forget About Perks and Focus on Culture

Culture needs to be a constant priority. You can’t expect a bunch of perks to define your company. Instead, spend some time defining your values — afterall, you already know them. Then make sure everyone on your team has buy-in.

Apr 3, 2017 Tyler Smith

Dilemma of the Month: Getting People To Give Notice

We service clients who are kids in the foster care system. We really value when our employees that resign give at least a three-weeks’ notice, so they can transition their clients — kids who have already had upheaval in their lives — to their team members before they leave. Is there any meat that we can put on the bones of a policy requiring a three-week notice, with some type of consequence for not providing this notice?

Mar 30, 2017 Suzanne Lucas

Dilemma of the Month: How To Lay Off an Employee

We are reorganizing and will be eliminating one position. We will have to lay this person off, and I have a few questions about how to handle it: Who needs to be in the room when we tell her? How much severance should we offer? What else do I need to do?

Mar 9, 2017 Suzanne Lucas