Dilemma of the Month: Managing Seasonal Labor

Dilemma of the Month: My business is quite seasonal. We have work year round, but in the off-season we don’t need the same number of employees. It’s just not profitable to keep everyone on the payroll 12 months out of the year. Can I drop hours? Can I lay people off and rehire? Are there things that make one option better than the other?

Aug 2, 2018 Suzanne Lucas

Dilemma of the Month: Low Salary Expectations

I’m a corporate recruiter. For candidates that progress to an HR phone screen, we ask their expected salary and share the range we have for the role. Is it appropriate to use someone’s low salary expectations as a reason for not moving forward? I’m concerned that a candidate who makes so much less won’t be a good fit. Is that the case?

Jul 12, 2018 Suzanne Lucas

Dilemma of the Month: Adjusting Employee Compensation

We are a small business with a staff of three: myself, my husband and one employee. As a seasonal business, we are sometimes very busy and sometimes have hardly any business at all. Recently, our employee asked to convert from a salary to hourly pay. He made this request during our busy season. My question is: Do we have to pay him during a month when we have no business at all?

May 10, 2018 Suzanne Lucas

Dilemma of the Month: Easing An Employee Into Retirement

We are a 30-agent real estate brokerage company with one administrative assistant, our lone employee. However, her professional abilities have not kept pace with the times. She has no technical skills and can’t keep up with her other tasks. She is 75 years old and we are at a loss regarding how to handle easing her into retirement.

Apr 2, 2018 Suzanne Lucas

Dilemma of the Month: Speaking Freely on Social Media

A client recently threatened to quit working with us after seeing politically-charged posts she deemed offensive on one of my account manager’s social media accounts. I’ve asked the employee not to let this happen again, but he countered that we have no policy in place (which is true), and furthermore, these are his personal accounts and he is entitled to free speech. How can I deal with this situation?

Feb 8, 2018 Suzanne Lucas

Dilemma of the Month: Drug Testing New Hires

We drug test new hires at my company. When a potential employee’s test comes back positive it’s easy enough to rescind the offer, but we had a candidate have a test returned “negative but diluted” and we rescinded the offer. The candidate had already given two weeks’ notice at his current company and they won’t take him back. Did we do the right thing?

Dec 7, 2017 Suzanne Lucas

Dilemma of the Month: Snooping on Employee Email

I have an employee who hasn’t been performing well. Last week, she was out sick again and I needed a report. I tried to call her, but she didn’t answer. So, I asked IT if I could get the report from her email, and they gave me access to her inbox. I found the report, but curiosity overcame me, and I opened a few other emails. I feel totally guilty — I snooped. Is this legal? Is it moral? What do I do with this information?

Nov 2, 2017 Suzanne Lucas