The customer is not always right — and is sometimes profoundly wrong. Evil HR Lady presents the moral and legal obligations employers have to their employees if a customer harasses them.

HR people often advise victims of harassment to “just document everything!” without explaining how to go about it. Here’s a quick guide to what you need to do when you’re documenting harassment.

A manager frustrated with an employee who frequently complains wonders if the problem lies with their management style, the team or the employee. Evil HR Lady offers perspective and potential solutions. 

When a hybrid schedule creates an odd split with two people managing the entire staff half the time, one manager wonders how to deal with the difference in styles. 

For an employer tired of paying for the unemployment benefits of “bad employees” they let go, Evil HR Lady prescribes getting to the root of the termination problem.

When remote workers encounter power outages, can employers require verification? What’s a fair amount of time for employees to be on standby?

An employer seeks answers about the ethics and boundaries of commenting on an employee’s personal life.

An employer seeks out ways to offer staff members flexibility when working from home isn’t an option.