What a difference a decade makes. Ten years ago, the regional homebuilding industry — like many other industries — faced an uncertain future. The Great Recession dealt a harsh financial blow to our industry that made the prospect of recovery feel like a far-off possibility. Fortunately, after several lean years our industry has started to climb out of the economic doldrums of a few years ago.

Studies have shown that the only thing worse than bad customer service is inconsistent service, which leaves a consumer confused and wary about what to expect when they walk into a store, call the help desk or send an email. With more choices available than ever before, we all want consistency and to know what to expect in a given situation.

If you’re texting and driving, Sarah Morell might be recording you. She’s usually riding shotgun, as her husband drives, with her camera phone, ready to catch traffic safety violators on video. Her 6-year-old daughter’s in on the action too.

We service clients who are kids in the foster care system. We really value when our employees that resign give at least a three-weeks’ notice, so they can transition their clients — kids who have already had upheaval in their lives — to their team members before they leave. Is there any meat that we can put on the bones of a policy requiring a three-week notice, with some type of consequence for not providing this notice?

On this episode of Action Items, communications strategist Cassandra Pye and Josh Wood, CEO of Region Business join host Tre Borden to discuss the fragile mixing of politics with business.

Here are 10 qualified tax deductions to consider as you power through tax season … and to ensure you get ultimate tax ROI as the hard-working, self-employed freelancer that you are.

We are reorganizing and will be eliminating one position. We will have to lay this person off, and I have a few questions about how to handle it: Who needs to be in the room when we tell her? How much severance should we offer? What else do I need to do?

Elections matter. The people have spoken. And marijuana — more appropriately known by the less pejorative label, cannabis — is now legal for adults in eight states, including California, and for those with medical needs in 28 states. That means the majority of Americans now live in states where cannabis is legal in some form.

Under new federal OSHA rules, which will go into effect for construction companies across the nation on June 26, employers must prevent all respirable silica dust above a certain level, known as the Permissible Exposure Limit. 

There’s an ethical reason to follow safety measures on construction sites, but there’s also financial reasons. The first is obvious: It’s simply the right thing to do to take care of your employees and ensure their workplace safety. The second is that insurance rates can skyrocket for companies that have numerous on-site injuries and incidents. It’s worth the time and investment in safety training, in order to save tens of thousands of dollars, he says.