So while the word — and the practice — might make you roll your eyes, playing hardball can be useful and even necessary when the stakes are high. But please, use sparingly both verbally and in action.

I was fired for not meeting 100 percent or higher of my performance goals. I feel these goals are unattainable. People are fired if they are at 99 percent. Is an employer allowed to set those types of goals?

We talk a lot about teamwork. Collaboration is the newit-kid in the business world. But a degree of healthy competition within a team is a good thing. The key is to balance competition with collaboration. Here are some things to keep in mind when adding a little friendly competition to your office:

Boundaries are the metaphorical lines we draw to ensure we don’t slip into doing things that counter our value systems. Having clear boundaries prevents other people from taking advantage of you and helps you keep your distance from possible dubious activities. While there are no hard-and-fast rules for setting your boundaries, these tips may be helpful.

You’ve heard the phrase, “It’s not personal, it’s business.” However, when it comes time to transition or sell your business — either to an outside buyer or to a family member — emotions often come into play.

If I have learned one thing by working with people in organizations, it’s that there’s much more telling than asking going on. As a business coach, my clients will expect me to ask, at some point in their session, “So what’s the question?”

No job is only a job. You are paid to be competent and to get your work done, sure. But there are countless social interactions that shade the way you’re evaluated: chit-chat on the elevator, poise in a meeting, even the stories you tell (or don’t tell) over happy hour. Connections are the key to raises, promotions and job offers.

Standing up improves productivity by increasing blood flow and brain activity. Purging your desk clears your mind. Faking a smile can actually make you feel better. Want more tips? We have them …