For DataSafe, meeting client needs is the top priority. This family-owned business has always put clients at the center of its business, beginning in the late 19th century when it was the go-to moving company for vaudeville houses and theatres in San Francisco. Initially known as City Transfer, the company evolved as the needs of its customers evolved. Clients began to send City Transfer their inactive business records soon after family patriarch Robert Reis purchased the company in 1946, and a new business niche was born.
“At DataSafe, we understand that records management is a complex field with its own set of challenges; our goal is to continue to be there to help our clients through them.” Rob Reis, Chief Operating Officer
As a pioneer in the records management industry, DataSafe has always focused on staying current on client needs and trends in the evolving industry. Through three generations, the Reis family has emphasized communication with individual clients in order to create customized information management plans to meet their particular needs. Information management has become increasingly more complex in the digital age, and DataSafe has been a leader in developing a portfolio of services to meet their clients’ rapidly evolving needs. Today’s businesses are held to the highest security standards in history, and DataSafe assists its clients in maintaining those standards through its varied products and custom records management solutions. “We go out and talk to our clients directly to hear about the challenges they are facing,” says Rob Reis, Chief Operating Officer of DataSafe. “By providing a full suite of RIM services, we are able to customize the experience with each of our clients. We understand that all companies need certain services we offer and that they have a decision to make when choosing a service provider.”
As the number of clients has grown, DataSafe has grown — expanding in Northern California to better meet their clients’ needs. “We now have four facilities and have expanded our service offerings,” says Tom Reis, President and CEO. “We are a client centric company and being strategic about our Northern California expansion has enabled us to maintain the unparalleled excellent level of service we provide to our clients,” Scott Reis, Director of Sales & Marketing, adds.
Tom Reis continues “We now offer, in addition to paper and media records storage, secure paper and media destruction, online backup, and imaging and image hosting.” Data storage and management needs vary by industry and DataSafe is prepared to help their clients meet those needs. The company provides a range of digital, hard copy and customized hybrid solutions.
“As much as we hear about a ‘paperless office,’ we continue to have new and existing clients add boxes every day,” Rob Reis says. “At DataSafe, we know from years of experience that records management is a complex field with its own set of challenges; our goal is to continue to be there to help our clients meet those challenges.”
DataSafe.com has a section dedicated to informing clients and prospects about company news and updates in the world of Information Management.