Working hard to achieve something new should not be fodder for punitive action; it’s the maintenance of a poorly functioning status quo that should be looked at with a sideways glance. Perfection lives on the same continuum as failure. In life, as in work, we learn painfully but fully from our failures — that is when we grow.

This year’s list features innovators, disruptors and creators who are invigorating our cities and challenging the status quo. The impact they’ll make in our local communities and beyond will help define our future.

We sat down recently with Erica Taylor, Golden 1 Vice President of Communications & Community Relations and last year’s Young Professional of the Year, to talk about the credit union’s efforts to attract and retain younger employees and customers.

The best mentees need projects over which they can take ownership. They need space to try new ideas and provide feedback that is valued by leadership. If you’ve selected a brilliant team full of potential, you needn’t be afraid of doling out projects that require a more complex execution. 

I am an exempt employee and have been working at my company for just under three years. I recently had a serious medical issue that required me to terminate a pregnancy for my own health. I’ve now had three doctor visits in comparatively short succession, and my supervisor is asking why. Since this is an incredibly personal matter, I’m wondering how much I am required to disclose?

There’s a lot of credit given to those who are fearless. And it’s a worthy attribute, but it’s important that we acknowledge exactly what we mean when we laud fearlessness.

Toxic people don’t lack insight into their behavior — they lack motivation to change it. Instead, they spend their time gaming bosses, employees and jobs to their own advantage and the detriment of others. Leaders need to deal with them as soon as a problem arises with clear communication and accountability measures. If the bad behavior persists, they need to go.

I work at a marketing company and often work long hours. Sometimes issues come up outside of the office, and I frequently find myself using my cellphone (and personal computer) for work. Am I required to do this and if not, how can I respectfully set limitations?

Sales and marketing can feel like a never ending marathon — as soon as you reach the finish line with one lead, there’s another sale to close. Even when all your hard work results in new sales, many businesses fumble when they pass the baton to engaging and welcoming the new client. The lack of a solid onboarding strategy can result in a rocky start to your relationship with clients, increased requests for refunds and decreased confidence in your business.