Jefferson Miller is a freelance illustrator and designer based in Sacramento, CA. You may recognize his retro-inspired cartoon style on beer cans, comics, books (like the A Small Fiction book) and event posters. See more of his artwork on his website jeffersonmiller.com and on Instagram:@artofjefferson
By this person

Dilemma of the Month: What Are Managers Supposed to Do, Anyway?
People get promoted to management roles because they are good at doing the work, but managing the work is nothing like doing the work, Evil HR Lady says. Here are three things new managers should know.

Dilemma of the Month: Why Do My Employees Feel Picked On?
A manager who follows the adage ”praise in public, punish in private” is finding that employees are starting to feel singled out for their bad behavior. Evil HR Lady offers some advice on how and when to dole out feedback.

Dilemma of the Month: How Can I Help an Employee With Anxiety and PTSD?
When an employee has a PTSD episode in the break room, an employer wonders if and how to offer help. Evil HR Lady advises how to verify a disability and reviews issues of accommodation and confidentiality.

Dilemma of the Month: How Can I Change a Company’s Racist Culture?
As a human resources professional, you can’t eradicate people’s racist thoughts. But, Evil HR Lady asserts, you can change the company culture so people know that they cannot get away with harassment.

Dilemma of the Month: Is the Customer Really Always Right?
The customer is not always right — and is sometimes profoundly wrong. Evil HR Lady presents the moral and legal obligations employers have to their employees if a customer harasses them.

Dilemma of the Month: How Do You Document Harassment Without Getting Yourself in Hot Water?
HR people often advise victims of harassment to “just document everything!” without explaining how to go about it. Here’s a quick guide to what you need to do when you’re documenting harassment.

Dilemma of the Month: What should I do with an employee who won’t stop complaining?
A manager frustrated with an employee who frequently complains wonders if the problem lies with their management style, the team or the employee. Evil HR Lady offers perspective and potential solutions.