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The Black Box of Sales Hiring

5 tips for hiring good salespeople who stay

For all its importance to business survival, companies tend to fail miserably at hiring sales staff. A 2011 survey of more than 400 firms by DePaul University researchers found that hiring one seller costs $29,000. But a lot of that money flutters out into the ether; a third of recruits don’t make it through their first year.

Apr 23, 2015 Steven Yoder

More Asking, Less Telling

How you talk to your employees matters

Quality communication goes far beyond organizational structures, clear directives and efficient systems. Time and again, I’ve watched highly effective teams crumble due to a lack of effective dialogue. And that’s because the most successful way to engage and improve your company is not by talking. It’s by listening.

Apr 2, 2015 Tania Fowler
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Mind If I Push You Around?

Poll: Tell us your thoughts on bullying in the workplace

The Workplace Bullying Institute would like to see legislation put in place to protect employees from abusive coworkers or bosses. The California State Council for the Society for Human Resource Management says legislation would leave too much room for subjective analysis. What do you think?

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Mar 31, 2015
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Locking It Down

Relocation is expensive, and it doesn’t pay if the employee doesn’t stay

Last year, I paid someone to relocate for a position with our company. I had the person sign a contract requiring repayment if she left before one year. At one year and two weeks, she quit. Now it’s looking like I need to recruit from out of the area again. Are there any tips you can give me for making sure that the person doesn’t run out the door? 

Mar 4, 2015 Suzanne Lucas
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Social Digging

Where is the legal line when it comes to using social media to evaluate job candidates?

We’re hiring a new office manager and looking for someone trustworthy and friendly. Going through applications, we found that some of the hiring staff were able to view applicants’ Facebook profiles, either due to mutual friends or because of the applicant’s privacy settings. Are there any legal reasons not to do this? Can we raise questions during interviews based on the information we’ve learned via social media?

Feb 24, 2015 Coral Henning